English translation:

The online store passtore.com.ua offers delivery of goods throughout Ukraine.

Order Placement:

  • By phone: 09:00 to 18:00 at +38-098 212-12-82

  • Online orders on the website are accepted 24/7 automatically.

Shipping:

  • Orders are shipped 7 days a week.

  • Dispatch occurs within 1–2 days.

  • Delivery is carried out by the courier service Nova Poshta.

Delivery Terms for Orders from passtore.com.ua:

  • Courier delivery costs are borne by the recipient.

  • Orders up to 500 UAH are shipped only after full prepayment.

  • Delivery fees according to Nova Poshta tariffs: from 80 UAH across Ukraine, from 60 UAH within Kyiv.

Payment Methods for Orders from passtore.com.ua:

  • Cash on delivery (COD) — Nova Poshta commission 2% + 20 UAH is paid by the customer.

  • Online payment by bank card (Visa / MasterCard / Google Pay / Apple Pay) — no commission.

  • Bank transfer to MONObank account — no commission.

Additional Conditions:

  • To receive an order sent via courier, you must know the tracking number and have a valid ID, or use the Nova Poshta app.

  • According to the Resolution of the Cabinet of Ministers of Ukraine dated 19.03.94 № 172 “On the Implementation of Certain Provisions of the Law of Ukraine ‘On Consumer Rights Protection’,” there is a list of goods of proper quality that cannot be exchanged or returned if they do not satisfy the consumer for any reason.

Have questions about payment or delivery? Contact us, and our managers will be happy to help!

We wish you pleasant shopping!